Feb 22, 2013 Tumblr, Twitter and Pinterest users warned after Zendesk support site hack 22 Feb 2013 2 Phishing, Social networks, Twitter, Vulnerability Post navigation. Trusted Windows (PC) download Twitter Hacker Pro 2.8.9. Virus-free and 100% clean download. Get Twitter Hacker Pro alternative downloads. 2 days ago As to my knowledge around 2013 Twitter account of Associated Press was hacked and published explosion in white house (with injured Barack Obama).
Unless you work in the customer support business, it’s possible you haven’t even heard of Zendesk.. but chances are that you are familiar with some of the companies who use Zendesk’s customer service portal to answer questions and build an online support community.
Feb 01, 2016 Twitter Hacker Pro is a Twitter hacking tool that will enable you to hack Twitter account passwords of your choice in a convenient, fast and free manner. The program was designed from the outset with a single purpose in mind, to enable average everyday internet users to successfully hack Twitter account passwords at the click of a button. Oct 03, 2017 The hack initially occurred in 2013 but wasn’t disclosed by Yahoo until 2016 when it said that 1 billion user accounts were accessed by an unauthorized third-party.
Big names that use Zendesk include Tumblr, Twitter and Pinterest.
And – unfortunately – hackers broke into Zendesk’s systems this week and accessed the email addresses of Tumblr, Twitter and Pinterest customers who had attempted to get support.
Zendesk has published more details on its blog, under the refreshingly frank title of “We’ve been hacked”:
We’ve become aware that a hacker accessed our system this week. As soon as we learned of the attack, we patched the vulnerability and closed the access that the hacker had. Our ongoing investigation indicates that the hacker had access to the support information that three of our customers store on our system. We believe that the hacker downloaded email addresses of users who contacted those three customers for support, as well as support email subject lines. We notified our affected customers immediately and are working with them to assist in their response.
Twitter has contacted affected users, and reassured them that passwords were not compromised as part of the Zendesk customer breach:
Emailing a small percentage of Twitter users who may have been affected by Zendesk's breach. No passwords involved. http://t.co/yrJS1OtZ5G
— Twitter Support (@TwitterSupport) February 22, 2013
For its part, Tumblr has sent out emails to its affected users, as you can see in the following example shared by a Naked Security reader:
You can’t imagine that Tumblr, Twitter or Pinterest are delighted to find themselves in a position to send such emails to customers. Even though they weren’t to blame, their customers are impacted by Zendesk’s security breach.
Even though passwords were not taken as part of this hack (Zendesk wouldn’t have had access to those – which is a relief), this is still a serious security incident which could have unpleasant ramifications.
For instance, the hackers who have stolen the email addresses could now craft malicious emails to the email addresses of Twitter, Pinterest and Tumblr users and try to trick them into clicking on dangerous links or attachments.
Twitter Hack 2013 Machine
My advice if you are one of the unfortunate people impacted by the Zendesk breach is to – as always – be very careful about emails you receive, and be cautious about opening unsolicited email attachments or clicking on embedded links.